bengalbet aff Terms and Conditions

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1. General Provisions

bengalbet aff ("Platform", "Site" or "we") provides online casino, sports betting and related gaming services to users in Bangladesh. These Terms and Conditions ("Terms") apply to the use of any part of the Platform.

When you register on, log in to, or use any service of bengalbet aff, you fully accept these Terms. If you do not agree with any part of these Terms, you are requested not to use the site.

These Terms may change from time to time. For any material changes, we will send a notification to your registered email address or post a notice on the site. Continuing to use the site after a change means you have accepted the revised Terms.

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2. Account Registration

To open an account on bengalbet aff, a user must meet the following requirements:

• You must be at least 21 years of age.
• You must provide accurate and up-to-date personal information, including your full name, active email address and mobile number.
• Each person may open only one account. Creating multiple accounts is strictly prohibited.
• If the information provided at registration is found to be false, incorrect or incomplete, the account may be closed.
• Keeping your account password confidential is entirely your responsibility. Sharing your login details with any third party is prohibited.

2.1 Identity Verification

After registration, bengalbet aff reserves the right to verify your identity at any stage. You may be asked to submit a National ID card, passport or birth certificate. Withdrawal requests may be delayed until verification is complete.

2.2 Account Security

If you notice any unauthorised access or suspicious activity on your account, notify our customer support team immediately. bengalbet aff will not be liable for any loss resulting from a failure to keep your account secure.

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3. Age Verification and Identity

All services on bengalbet aff are available only to persons aged 21 or above. Preventing minors from participating in gambling or betting activities is one of our primary responsibilities.

If a user operates an account in violation of the age requirement, that account will be closed immediately and all funds held in that account may be forfeited. No exceptions will be made in this regard.

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4. Deposits and Withdrawals

bengalbet aff supports deposits and withdrawals through payment methods commonly used in Bangladesh. All transactions are processed through secure and verified channels.

4.1 Deposits

• Minimum deposit amount: ৳500.
• Accepted payment methods: bKash, Nagad, Rocket, Upay and bank transfer (including BRAC Bank, Dutch-Bangla Bank and other major Bangladeshi banks).
• Deposits from third-party accounts are not accepted. The name on the payment source must match the name registered on the account.
• Transactions via cryptocurrency are not supported.

4.2 Withdrawals

• Minimum withdrawal amount: ৳500.
• Withdrawal methods: bKash, Nagad, Rocket, Upay and bank transfer.
• Withdrawals are generally processed within 15 minutes to 2 hours.
• Withdrawal requests will not be processed until identity verification is complete.
• Withdrawal requests will not be approved before the wagering requirement of any active bonus has been met.

4.3 Transaction Disputes

If you experience a problem with a transaction, notify our support team within 24 hours and attach the relevant evidence (screenshots, transaction number). Our team will investigate and take appropriate action.

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5. Bonuses and Promotional Offers

bengalbet aff provides various bonuses and promotional offers. Each offer has its own terms, which are stated in the offer description. The general rules for the main bonuses are set out below:

5.1 Welcome Bonus

First-time depositors are eligible for a 120% bonus of up to ৳5,000. For example, a deposit of ৳1,000 will add a bonus of ৳1,200, giving a total balance of ৳2,200. The bonus amount must be wagered 25 times before withdrawal — that is, ৳1,200 × 25 = ৳30,000 in wagering must be completed.

5.2 General Bonus Rules

• Bonus funds cannot be withdrawn directly — withdrawal is only possible after the specified wagering requirement has been met.
• Using multiple accounts or sharing an account with others to take advantage of a promotion is prohibited.
• Multiple bonuses cannot be claimed against the same deposit.
• bengalbet aff reserves the right to modify, suspend or cancel any promotional offer at any time.
• If evidence of bonus abuse is found, the account may be suspended.

5.3 Cashback

VIP members receive cashback on their weekly net losses. Cashback is calculated on the net amount remaining after total winnings are deducted from total losses. Details of VIP tiers and cashback rates are available on our VIP Programme page.

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6. Betting and Gaming Rules

All bets and gaming activities on bengalbet aff are governed by the following rules:

6.1 Bet Placement Rules

• A confirmed bet cannot be cancelled or changed.
• If incorrect odds or payouts are displayed due to a technical error, we reserve the right to void the affected bet.
• In-play bets placed after a match has started will only be accepted within the designated time window.
• Multi bets (combo bets) combining multiple selections are allowed, but a payout applies only if all selections are correct.

6.2 Game Results and Disputes

Results in live casino and slot games depend on verified random number generators (RNG) and the systems of the game provider's studio. If a dispute arises over a game result, the relevant game provider's log data will be treated as conclusive evidence.

6.3 Fraudulent Activity Prohibited

Exploiting system errors, using automated software, syndicate betting or any other form of fraudulent activity is strictly prohibited. If any such activity is detected, the relevant account will be closed immediately and all winnings will be forfeited.

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7. Account Closure and Suspension

bengalbet aff reserves the right to suspend or close any account in the following circumstances:

• Any part of these Terms is violated.
• Registration was completed using false or misleading information.
• Evidence of operating multiple accounts is found.
• There is suspicion of money laundering or other illegal financial activity.
• Evidence of bonus abuse or fraud is found.
• The user requests it themselves (voluntary account closure).

If a valid balance exists before account closure and all conditions have been met, you may apply for a refund of that amount. Funds may be temporarily held while an investigation is ongoing.

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8. Limitation of Liability

bengalbet aff will not be liable for the following:

• Loss of a bet or an incomplete game due to an internet disconnection.
• Delays or losses caused by disruption to third-party services (payment gateways, bank servers).
• Loss resulting from a user's own negligence or the disclosure of their account credentials.
• Service interruption caused by force majeure events such as natural disasters, cyberattacks or government restrictions.

Our maximum liability for any single claim is limited to the amount spent in the relevant event. No liability is accepted for indirect or consequential loss.

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9. Privacy and Data Protection

Protecting your personal information is very important to bengalbet aff. How we collect, store and use your data is described in detail in our Privacy Policy. By using the site, you also consent to the terms of that policy.

We use SSL encryption technology to keep all transactions and personal data secure. Your information is never sold to third parties. Data is used only for identity verification, payment processing and fulfilling legal obligations.

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10. Responsible Gaming

bengalbet aff believes that gambling is a form of entertainment, not a source of income. We place the highest priority on the wellbeing and financial safety of our users.

Our platform offers self-exclusion, deposit limits and break features. If you feel that gambling is becoming harmful to you or your family, seek help immediately. Detailed information on responsible gaming, tips for healthy habits and how to get support are available on our Responsible Gaming page.

• Do not bet more than you can afford to lose.
• Do not try to immediately recover money you have lost.
• Avoid placing bets while under the influence of alcohol or when under emotional stress.
• Take regular breaks and set a daily budget.

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11. Dispute Resolution

If a dispute arises between bengalbet aff and a user, a resolution will first be sought through direct discussion. Our 24/7 live chat and email support team is ready to review any complaint promptly and provide a resolution.

11.1 Complaint Submission Process

1. Submit your complaint via live chat or email and briefly describe the issue.
2. Where applicable, attach supporting evidence (transaction number, screenshots, date and time).
3. Our team will review the complaint and forward it to the relevant department.
4. Once the investigation is complete, you will be informed of the outcome by email to your registered address.

11.2 Final Decision

The decision of bengalbet aff's management authority is considered final and binding. For answers to general questions and complaints, visit our FAQ page, where you will find solutions to common issues.

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12. Changes to Terms

bengalbet aff reserves the right to change, revise or update these Terms and Conditions at any time. For material changes:

• The date of the change will be updated at the top of this page.
• Registered users will be notified by email.
• A notification may be displayed when you visit the site.

Continuing to use the site after the effective date of the revised Terms means you have accepted the new Terms. We recommend visiting this page regularly to stay informed of the latest version of the Terms.

To learn more about us and the platform's goals and values, read our About Us page.

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